Advanced Auto Sports
In short, I'm impressed with these guys.Took my Volvo here purely on the basis of them being close to my office. I'd been consistently underwhelmed with my Volvo dealership service, and finally decided to look elsewhere. To be honest, my expectations were pretty low.What a shock. The service experience here was superior -- from the moment they took my call answering my questions. They were direct and experienced -- and careful not to "oversell" how they could support me.Upon arrival, I was greeted immediately. They took careful notes about the issues, and were clear about the window of time they needed. They even drove me to the local diner as I was waiting for the car.The fixes were made with quality with suggestions as to how I might avoid problems in the future. Prices were extremely reasonable (particularly compared to a dealership). In general, I have a bad attitude about auto repair establishments since (up until now) I assume they're set up to cheat the consumer. What a breath of fresh air to see a small business that honestly cares about long-term customer relationships. As such, I will certainly be back.Only negative is the location, which sits in a sort-of auto repair "strip mall" of other service providers. Hopefully they can expand their operations. Also, the waiting area could be improved. But it's an auto repair company. I wasn't looking for a Hilton.Highly recommend if you're looking for a place to call "home" for all your auto-repair needs in the Farmington/Novi area.
Thank you Ron. We are very pleased that we can earn your trust for vehicle needs!
- Advanced Auto Sports